Refunding Payment on a Layaway Ticket Through Clover

If you feel proficient refunding a payment through Clover on a Sales Order, refunding a payment on a Layaway ticket will be a breeze! Let’s begin!

Locate Ticket in POS

1. Navigate to the POS >> Find Ticket
2. FIND TICKET >> Layaways >> Select Layaway ticket #
   
3. Now that you have your Layaway ticket open in the POS, navigate to the DEPOSITS section below Item Total:
   
4. Select, “Refund” and follow the prompts:
   
   
5. Refund is processed and you can now print your customer receipt!
   

If you have any questions regarding refunding payments on Clover, please reach out to [e-mail].