Overview

This article describes how to configure a Genius location to use Genius’s Mobile 2.0 POS payment device. It includes procedures for configuring the Mobile 2.0 POS payment device and various card readers and printers.

Minimum speed for POS networks:
Networks shared with other non-POS equipment	100 mbps download / 20 mbps upload
Network dedicated solely to POS	25 mbps download / 5 mbps upload

Contents

Enabling a Location to Use Mobile 2.0
Configuring Mobile 2.0
Conclusion

Enabling a Location to Use Mobile 2.0

Before a location can use the Mobile 2.0 device, you must enable the location to use it in the Admin Console.

Log into the Admin Console, and access the appropriate account and location.
In the Admin Console’s Main Menu, click Location Setup.
In the Location Settings screen, click the Beta Settings tab.
In the Beta Settings tab, click Add Location to Beta.
Click Save to save your settings, then click Publish Changes.

Once enabled, you must "force" close and restart the Genius POS app on all devices on the network. This will reset their socket connections and avoid performance disruptions.

Configuring Mobile 2.0

Powering Up the Device

Press and hold the Power button (on the left side of the device) for about five seconds, or until it displays the orange logo on its screen.

Once the device powers up, it will display its lock screen. Shortly thereafter, the PA and Payments apps will automatically run and open.

Connecting to the Location’s Wi-Fi Network

Before installing any apps on the device, you must connect it to the location’s Wi-Fi network.

Note: Mobile 2.0 devices do not support WPA3 security standard. When connecting a Mobile 2.0 device to a location's Wi-Fi network, use either the WEP or WPA2 security standards.

To unlock the device, swipe down from the top of the screen.
Tap the Settings icon.
In the Please enter password box, enter “Global99”.
In the Settings screen, tap Wi-Fi.
In the Wi-Fi screen, select the network that the device will use.
In the Password box, enter the network’s password.

The device should now be connected to the location’s Wi-Fi network.

Updating All Required Applications

Close All Running Apps

Swipe up from the bottom of the screen.
Tap .
The device will display all apps currently running as tiles.
Tap .

The device will close all running apps.

Update Using the Downloader App

Before running Restaurant and its supporting apps, you must update them to the latest firmware version. To do this, you can use the Downloader app.

Downloader is a utility app that manages the installation and updates of the Restaurant, PA, and Payment apps. When you first run a Mobile 2.0 device, Downloader automatically installs the Restaurant, PA, and Payment apps. After this initial installation, you must use Downloader to install updates manually.

Note: Never delete the Downloader app from any Mobile 2.0 device. Without it, the device will be inoperable.

Swipe up from the bottom of the screen.
In the Apps screen, tap Downloader.
The Downloader app runs.
In the Downloader screen, tap Download.
In the Download screen, tap Updated Files.

Note: Do not select All Files. If you install all files on a device in which the apps are already installed, it may corrupt the apps and render them inoperable.
In the Updated Files screen, confirm the Terminal ID number is correct.

The Terminal ID number is printed on a yellow sticker on the back of the device. Do not enable the Include Firmware switch.
Tap Continue.

Downloader will check for any new firmware updates for the Restaurant, PA, and Payments apps. If it finds any, it will download and install them.

Note: This process can take many minutes to complete.

Running All Required Applications

After updating the required apps, you can run them. For the POS to perform properly, you must run its supporting apps (Payments and PA) before running the Restaurant app.

Run the Payments and PA Apps

Swipe up from the bottom of the screen.
In the Apps screen, tap Payments.

Once the Payments app runs, the PA app will also run automatically. When the Payments app displays the blue and green “running” graphic (“Please Wait”), it is ready to use.

Note: The “Please Wait” label is not an instruction to the user. It indicates that the Payments app is waiting to receive a transaction to process. You may proceed after it displays.

If this is the first time the app has run, it may display one or more prompts. If so, tap Allow for all such prompts.

Run the Restaurant App

Swipe up from the bottom of the screen.
Tap .
Leave the Payments and PA apps running in the background.
Swipe up from the bottom of the screen again.
In the Apps screen, tap Restaurant.
The Restaurant POS app will display a prompt for a Device Login Code.
Enter a valid Device Login Code, then tap Confirm.
If you do not already have a valid Device Login Code for the location, you can acquire one in the Admin Console. For detailed instructions on acquiring a Device Login Code, review our “Multi-Factor Authentication User Guide”.
After submitting a login code, the POS will prompt you to specify how the device will be used.
Swipe up from the bottom of the screen, tap , then tap .
Once all apps are closed, run the Payments app first and then wait until it displays the blue and green “running” graphic (“Please Wait”).

Note: The “Please Wait” label is not an instruction to the user. It indicates that the Payments app is waiting to receive a transaction to process. You may proceed after it displays.
Swipe up, tap , swipe up again, then tap the Restaurant icon.
The Restaurant app will run again and display its PIN screen.

Setting a Printer Template for the Device

In the POS PIN screen, log into the POS.
Tap .
Tap Manager, then tap Printers.
In the Printers screen, click Use next to a pre-existing printer template.
or Click New Template and follow the steps below.
In the Template Name box, enter an appropriate name for the new printer template.
In the Rooms area, select all rooms that will use the printer on this device.
Scroll down and review the available printers.
For each printer that this device will use, tap Enable in the printer’s tile.
For each printer you enable, in its Default printer for formats area, select the display formats that will use this as their default printer.
For each printer you enable, in its Backup printer for formats area, select the display formats that will use this printer as their backup if the default printer ever fails or loses its connection.
To send a test print job to an enabled printer, tap Send Test in the printer’s tile.
Tap Save to save the template.
Select Use next to the template that was created.
If you would like to set a default register printer for receipts, select it under Default Register Printer.
Tap Exit to return to the Ticket screen.