Overview
This document describes the following updates:
- Payment Processing
- Point of Sale
- Reporting
Current supported versions:
- Heartland Retail Web Platform 2025.03.110 accessible via tenant sign-in
- Heartland Retail Connect 2025.02.110 accessible via download
- Heartland Retail for iOS 2025.02.110 accessible via App Store
- Heartland Retail for Android 2025.02.110 via scheduled push
If you have questions regarding information in this document, please contact the Heartland Retail support team by phone at 833-844-4767 (select option 1, then option 2), or by email at hretailsupport@heartland.us.
Updates
The following release notes detail the updates we have included in this release.
HRTL-12275 Fix PDF Report Export Format Issue
In previous versions, if you attempted to export an analysis report containing a custom field with long name to PDF, the resulting export would sometimes cut off columns on the far right. With this release, such exports display all columns as intended.
HRTL-14264 Fix Custom Payment Selection Issue in iOS
After a recent update, iPad users found that, after selecting a custom payment type to pay out a ticket, they were sometimes unable to select from the available options to apply the payment. For example, if they selected External Card Payment as their custom payment type and then attempted to select a card type from the defined selections displayed in the Custom Field dropdown, the POS would not acknowledge their selections, and they were unable to complete the payment. We have addressed this issue and iPad users are able to make these selections as expected.
HRTL-14290 Fix Sorting Issue in Pivoted Reports
In previous versions, merchants were unable to use the sorting option when viewing pivoted reports. After generating a report and then selecting a column to sort, the up/down arrow would display next to the heading as if sorting was enabled, but the results remained unchanged and unsorted. With this version, sorting works as expected in these scenarios.
HRTL-14355 Fix Price Adjustment Issue
After a recent update, merchants were sometimes unable to make line-item price adjustments. When they attempted to do so, after entering the desired value, the price remained unchanged. If they then entered a different value, the price would update to reflect the new amount. With this release, price adjustments behave as intended.
Links
Here are links to download the latest version of Heartland Retail Connect: