Overview
The following release notes contains updated versions of the following files:
- Admin Console
- POS
If you have questions regarding the updates described in this document, please contact Heartland Restaurant’s Support Department by email (hrpossupport@heartland.us ) or phone (1-833-844-HPOS).
What’s New?
The following release notes detail the updates we have included in this release.
HR-56374 POS No Longer Prints Orders from Ignored Job Types
In previous versions, the POS may have printed orders sent by servers in ignored job types. In the Admin Console’s Main Menu, click Location Setup, then click Display Formats. In the Display Formats screen, select an existing display format. In the display format’s Settings panel, if you add a job type to the Ignored Job Types list, the POS will not use this display format when printing orders from servers in that job type. However, in certain circumstances, the POS may have printed orders sent by servers in a job type that was set to be ignored. We have corrected this, and the PLS now respect the ignore job types setting for display formats, and no longer prints orders sent by staff in ignored jobs types.
HR-58383 Location End-of-Day Range Expanded to 12:00 Noon
You can now set a location’s end-of-day to any AM hour. In the Admin Console’s Main Menu, click Location Setup, then click Settings. In the Location Settings screen, click the App Settings tab. In the App Settings tab, in the End of Day list, you can select the hour that represents the end of the location’s business day. In previous versions, you could only select an hour between midnight and 8:00 AM. We have expanded the range of times to include all hour between 12:00 PM (midnight) and 12:00 AM (noon).
Updates
The following release notes detail the updates we have included in this release.
HR-57358 POS Prints Cash Totals Accurately on Receipts for Delivery Orders
In previous versions, if your location uses cash discounting, the POS may have failed to include cash totals on printed receipts for delivery orders. Specifically, the POS either printed a cash total amount of “$0.00”, or it did not print any cash total at all. In such cases, if you viewed the receipt in the POS, the app displayed accurate cash totals. It only omitted the cash totals on printed receipts. We have corrected this, and now when you print a receipt for a delivery order that includes a cash discount, the POS prints its cash total accurately.
HR-58395 Online Ordering No Longer Charging for Ingredients
In previous versions of Online Ordering, if you ordered a menu item with two ingredients, the program may have applied a charge to one of the ingredients, as if it was a paid modifier. In such cases, if a sub item was associated with another sub item, the POS may have improperly applied a charge for the second sub item. We have corrected this, and now when you order an item with two ingredients, the Online Ordering website no longer applies a charge to those ingredients.
HR-59478 POS Now Applies Overtime Pay Properly to Staff Members
In previous versions, the POS may have applied double-time pay to staff members instead of overtime pay. For instance, your location may be configured to apply double-time pay to servers who work over 12 hours. However, in certain circumstances, the POS may have applied overtime pay, not double-time pay, to a server working over 12 hours. We have corrected this, and the POS now applies double-time pay properly to staff members who earn it.
HR-59557 POS Adds Como Digital Wallet Funds to Customer Accounts Properly
In previous versions, if your location uses the Como loyalty service, the POS may have failed to add Como Digital Wallet funds to a customer’s account. In such cases, location staff was forced to add funds manually to customer accounts. This problem occurred in infrequent cases where the Como service received duplicate request, but failed to optimize them properly. We have corrected this, and the POS now adds Como Digital Wallet funds to earning customers properly.
HR-60835 POS No Longer Displays Multiple Tips in Tickets Paid with Pre-Authorized Cards
In previous versions, if your location uses the V1 POS with Mobile 2.0 devices running the PayApp, you may have encountered a problem with tips. Specifically, if you preauthorized a card for a ticket, then added a tip to the ticket, then edited the tip amount later, the Mobile 2.0 POS may have displayed multiple tips in the Ticket display. Also, if you accessed a Ticket Report in the Mobile 2.0 POS, it may have also listed multiple tips for that ticket. If you viewed the same ticket (or accessed a Ticket Report) in the V1 POS, the app displayed the tip properly (a single tip with the modified amount).
This problem occurred because, on tickets with preauthorized cards, the PayApp was unable to void an existing tip amount when you entered a new tip amount. Instead of replacing the old tip amount with the new one, it added the new tip as a separate line item on the ticket. We have corrected this, and now when you edit a tip amount on the Mobile 2.0 POS, the app processes and displays the revised tip amount properly in the Ticket screen and in Ticket Reports.