OpenTable Setup Guide

Overview

This article describes how to configure a Genius location to use the OpenTable reservation management service. It provides step-by-step instructions for integrating OpenTable with the Genius POS, allowing seamless reservation and order management between the two platforms.

Prerequisites

To set up a location to use OpenTable, you (or the merchant) will need the following:

• A valid OpenTable for Restaurants account with administrative access.
• Access to the Genius Admin Console and its Integrations screen.
• Table names in OpenTable that match those in the Genius POS system files (identical capitalization, spaces, and so on).

Enable OpenTable in Genius

1. Log into the Genius Admin Console.
2. In the Admin Console’s Main Menu, select Integrations.
3. In the Integrations screen, click New Integration or +New.
4. In the Integration Setup screen, in the Integration Type list, select OpenTable.
5. Click Save to confirm the selection.

 The program will generate and display a Site ID number. You will need this ID number to configure OpenTable to connect with the location’s Genius system. 

Link OpenTable with Genius

1. In the OpenTable Dashboard, click Settings, then click Integrations.
2. In the list of available POS integrations, select Genius for Restaurant.
3. Enter the Site ID (generated in the previous section), then click Verify.
4. Compare and confirm that your restaurant data matches, then click Activate.

Conclusion

Your OpenTable integration is now set up and ready to use! Customers can seamlessly book reservations while your restaurant efficiently manages orders within Genius.

For additional help, contact Genius Support at [e-mail] or 833.844.4767.