Overview
This document describes the following enhancements and updates:
- Dashboard
- Integrations
- Payment Processing
- Point of Sale
- Purchasing
Current supported versions:
- Global Payments Retail Platform 2025.09.230 accessible via tenant sign-in
- Heartland Retail Connect 2025.09.090 accessible via download
- Global Payments Retail for iOS 2025.09.230 accessible via App Store
- Global Payments Retail for Android 2025.09.180 via scheduled push
If you have questions regarding information in this document, please contact the Global Payments Retail support team by phone at 833-844-4767 (select option 1, then option 2), or by email at hretailsupport@heartland.us.
What’s New
The following release notes detail the enhancements we have included in this release.
HRTL-15427 Default to Last Selection for ‘Top Performers By’ in Dashboard
The dashboard now remembers each logged in user’s last Top Performers By selection and uses it as the default selection on subsequent logins. In older versions, the dropdown always defaulted to ‘Vendor’, regardless of a user’s previous selection.
With the update, if, for example, a user selects ‘Item Description’ when viewing the dashboard, it will automatically default to that option the next time they open the dashboard.
Updates
The following release notes detail the updates we have included in this release.
HRTL-14034 Fix Signature Issue on ELO Payment Receipts
In previous versions, ELO payment receipts sometimes partially cut off digital signatures. With this release, these receipts capture and print the complete digital signature as intended.
HRTL-14065 Fix Answer Field Behavior When Username is Changed
In previous versions, the Answer field that displays after a user exceeded the number of login attempts would remain on the screen even when a different username was entered. We have corrected this issue and the Answer field now goes away in such scenarios, giving the new user a fresh start as intended.
HRTL-14116 Fix Back Button Behavior in Back Office / Dashboard
In previous versions, using the back button while in the back office / dashboard page produced undesirable results, such as scrolling midway down the page or redirecting to the POS screen. With this release, the back button behaves as expected, returning users to the previous page with the scroll focus at the beginning of the page.
HRTL-15244 Fix ‘Dollar Amount Off’ Price Adjustment Issue
In previous versions, if you entered a four-digit number when performing a Dollar Amount Off price adjustment, the value would revert to one (1). With this release, the system saves the value entered as intended.
HRTL-15371 Fix Cash Paid In/Out Directing Issue
In previous versions, if you attempted to view a specific cash-in or cash-out record from a report generated using the Cash Paid In/Out group, the operation would fail. With this release, the operation completes as expected.
HRTL-15377 Fix QuickBooks Online Financial Event Issue
In previous versions, if you performed a gift card adjustment and an inventory adjustment, and synced to QuickBooks Online (QBO) after each of these events, the QBO Financial Events tab would not display any data. With this release, the QBO Financial Events tab displays data as expected.
HRTL-15386 Fix Bundles Strikethrough Price Display Issue
In previous versions, if you added two or more of the same bundle to a single ticket, the displayed strikethrough price amount would double. With this release, the strikethrough price amount displays correctly as expected.
HRTL-15387 Fix ‘Adjust Price’ and ‘Remove Items’ Button Display Issue When Selling Bundles
In previous versions, if you checked the box for a bundle line item on a ticket, the Adjust Price and Remove Items buttons would disappear from the top of the page. With this release, these buttons display consistently as expected.
HRTL-15430 Fix Vendor Custom Field Display Issue for Bundles
In previous versions, if a bundle contained an item with Vendor Custom Field data, the system failed to display that data in the Select Bundle Item modal. With this release, the system displays the custom field data as intended.
HRTL-15443 Fix Behavior When Canceling Bundle Item Selection
In previous versions, when selling a bundle, if you selected one or more items from the Select Bundle Item modal and then canceled the action, and then started again with the same bundle, your previously canceled selections would still be displayed. With this release, the Select Bundle Item modal behaves as intended, and does not retain the canceled selections.
HRTL-15481 Remove Defunct Traffic Widget from Dashboard
We have removed the traffic widget from the dashboard as it no longer serves a purpose.
Links
Here are links to download the latest version of Heartland Retail Connect: