Overview
This document describes the following enhancements and updates:
- Point of Sale
Current supported versions:
- Global Payments Retail Platform 2025.10.070 accessible via tenant sign-in
- Global Payments Retail Connect 2025.09.240 accessible via download
- Global Payments Retail for iOS 2025.09.230 accessible via App Store
- Global Payments Retail for Android 2025.09.180 via scheduled push
If you have questions regarding information in this document, please contact the Global Payments Retail support team by phone at 833-844-4767 (select option 1, then option 2), or by email at hretailsupport@heartland.us.
What’s New
The following release notes detail the enhancements we have included in this release.
HRTL-15223 Add Setting to Enable Charge Upon Shipment
This release introduces a new setting for custom payment types that gives merchants the option to charge for payment at the time of the order, or to charge at the time of shipment. This setting, named ‘Enable Charge Upon Shipment for sales orders’, is specific to each custom payment type.
When the setting is enabled, the payment modal that displays for the selected custom payment type will display payment options as pictured here:
When disabled, the payment modal will hide the options for the selected payment type, as pictured here:
Updates
The following release notes detail the updates we have included in this release.
HRTL-15236 Fix Return Reason Dropdown Menu Behavior
This release fixes an issue where the Return Reason dropdown options remained visible after a user closed it without making a selection and returned to the ticket screen.
HRTL-15237 Hide Background Cursor When Return Reason Modal is Open
In earlier versions, the scan field cursor would remain visible in the background upon opening the Return Reason modal. This issue has now been resolved; the cursor will no longer appear in these circumstances.
HRTL-15517 Fix Removal Reason Dropdown Menu Behavior
This release fixes an issue where the Removal Reason dropdown options remained visible after a user closed it without making a selection and returned to the ticket screen.
Links
Here are links to download the latest version of Global Payments Retail Connect: