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Epson TM-T88v / TM-T88vi Setup Guide

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Epson TM-T88v / TM-T88vi Setup Guide

Overview

This article describes how to install and configure Epson TM-T88v and TM-T88vi printers for a broad range of uses in Heartland Retail including:

  • Full print functionality as well as receipt templates, logos, and header/footer capabilities.
  • Ability to send cash drawer commands through the receipt printer to open the connected cash drawer.

    mceclip0.png

Requirements

  • Merchant must be running version 6.55 or later of Heartland Retail 6.50 (including Web and iOS platforms).
  • Merchant must be running version 6.55 or later of Heartland Retail Connect.
  • Heartland Retail POS devices and Epson printers must connect to same network.

Ethernet Setup

  1. Download and install HRTL connect using these links:
  2. Start HRTL connect.
  3. Connect printer to the network and take note of its IP address.
  4. Access printer configuration page by entering its IP address on a browser using these credentials:
    • login: epson
    • password: epson

The printer should now be online and ready for configuration.

IP & SSL/TLS Configuration

Set a static IP for the printer by following these steps:

  • On Authentication section, go to TCP/IP.
  • Set Acquiring the IP Address to Manual.
  • Set Using Automatic Private IP Addressing (APIPA) to Disable.
  • Set Set IP Address Using ARP + Ping to Disable.
  • Send > Reset.

Disable HTTP to HTTPS redirection by following these steps:

  • On side menu go to SSL/TLS under Security section.
  • Switch Automatic Redirect HTTP to HTTPS to Disable.
  • Send > Reset.
  • Go to "EpsonNet Config for TM-i" under TM-Intelligent
  • Under Services section, go to ePOS-Print and enable it.
  • On top right corner Apply & Restart.

Heartland POS Configuration

  1. On Heartland POS tenant, go to Point of Sale.
  2. Access menu on top left corner and select Settings.
  3. Reload devices. The Epson printer should now be listed on Receipt Printer dropdown.
    mceclip1.png
  4. Select the printer.
  5. Select Print Test Receipt to test printer.