FAQ
All topics
- Which web browsers does Heartland Retail support?
- Where is my data and how can I get access to it?
- How do you handle privacy?
- How do I update my current on hand quantities when transitioning to Heartland Retail?
- What should I consider when choosing an Internet Service Provider (ISP)?
- What happens if I lose internet access?
- The Financial page says that account configuration is missing, but it looks like everything is mapped correctly. What's wrong?
- How do I clear out bin locations?
- How do I access a report from the API
- Should I use a LAN printer or USB printer?
- How can I set up an employee discount?
- Recommended store layout for iPad-compatible receipt printers
- Receipt Addresses / Multiple Addresses / Duplicate Addresses
- If I have multiple stores with different names using the same Heartland Retail account, can they have different logos on the receipts?
- I just purchased an Advanced Data Migration, what do I do next?
- I just purchased a Basic Data Migration, what do I do next?
- I can't find a ticket that corresponds to a credit card payment
- How to Return a Gift Card
- How to prevent long receipts from being cut off on Windows
- How to know if you're running Windows 32-bit or 64-bit
- Getting Started Guide and Checklist
- Does Heartland Retail offer a time clock feature?
- Does Heartland Retail have an end of day (z-out or x-out) report? Is this the Daily Summary?
- Do I have the ability to input the dollar value at the time of purchase?
- Did my return payment go through, if the ticket is incomplete?
- Can I track the check number, license number, and date of birth for check payments?
- Can I Apply a Disabled Item to a Transaction?